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Roofing and Construction Project Manager

SERVPRO of Roanoke, Montgomery, and Pulaski counti
Full-time
On-site
Salem, Virginia, United States
Description

Do you love helping people through difficult situations?

Then don’t miss your chance to join our Team as a Construction and Roofing Project Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!  Our job is to put people's lives back together after experiencing a disaster in their home or business.

Our Team is seeking someone comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued employee, you will receive a competitive pay rate and benefits (401k match, health insurance, PTO, paid holidays, quality uniforms, paid training with the opportunity to learn and grow).

 

Job Description

Plan, manage, and execute reconstruction projects—including roofing, exterior, and related structural repairs—while ensuring a high quality of service in all dealings with customers, clients, subcontractors, and resource providers. Oversee projects from initial evaluation through completion, ensuring timelines, budgets, safety standards, and workmanship expectations are met. Manage the entire customer experience and drive overall customer satisfaction.

 

Responsibilities

  • Evaluate, scope, estimate, and sell reconstruction and roofing-related projects
  • Educate customers on the reconstruction and roofing process, timelines, and expectations
  • Identify, document, and validate the project scope of work, including roofing systems, materials, and installation requirements
  • Maintain consistent communication with customers, clients, insurance partners, and internal teams
  • Review and prepare estimates for reconstruction and roofing projects, including supplements as needed
  • Obtain customer and client agreement on scope of work and pricing
  • Ensure all required permits, inspections, and code requirements are obtained and met, including those related to roofing and exterior work
  • Develop and manage project schedules, timelines, and budgets
  • Coordinate and oversee roofing crews, subcontractors, and material suppliers
  • Identify, qualify, and manage subcontractors and resource providers
  • Conduct site visits to monitor progress, quality, safety, and compliance
  • Address job site issues, change orders, and customer concerns in a timely and professional manner
  • Ensure projects are completed according to contract, manufacturer specifications, and industry standards


Qualifications

Qualifications

  • Proven track record of superb customer service
  • Strong written and verbal communication skills
  • Experience in restoration, construction, and/or roofing project management preferred
  • Knowledge of roofing systems, materials, and installation methods a plus
  • High school diploma or GED required
  • Ability to successfully complete a background check

 

Physical and Work Environment Requirements

  • Exposure to extreme conditions such as heat, cold, and weather elements
  • Walking and standing for extended periods; driving, sitting, climbing
  • Ability to climb ladders, access rooftops, and work at heights
  • Ability to work at ceiling heights and navigate active construction sites

 

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.